Shipping and Refunds Policy

Shipping Prices

Currently, shipping is FREE on all products. 

Returns

Our physical products have a 60-day money back guarantee. Our informational products have a 30-day money back guarantee. Simply send us an email to tim@coveysports.com and we will refund your order. 

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your refund. Once your refund has been processed a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

Shipping Costs
If the item is being returned due to product quality, we will send you a shipping label to cover the cost of the return shipping. If the item is being returned for reasons not due to product quality (ex: decided you no longer need it, etc), return shipping costs will be deducted from your refund amount.

Exchanges (if applicable)
We only replace/exchange items if they are defective or damaged. If you need to exchange it for the same item, send us an email at tim@coveysports.com and we will process your exchange.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Currently, shipping is FREE on all products. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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